FAQ

Commonly asked questions about the use of SkinsVault

How many bets can I place?
There is no limit on the quantity of bets you can place on our website or per jackpot. Each bet is limited to a maximum of 10 skins per user (each skins...
Fri, 18 Dec, 2015 at 7:48 AM
How many skins can the SkinsVault Inventory hold?
The SkinsVault inventory can hold up to 50 skins as of now. We will update you guys if the inventory slots get expanded in the future.
Wed, 13 Apr, 2016 at 10:03 PM
What is the bonus bet? Is that a human?
Bonus places half of the previous rounds commission into the next pot, this is a free prize that makes it feel more enjoyable for users betting on our s...
Fri, 18 Dec, 2015 at 7:51 AM
Can bonus bet win the pot?
No, bonus can't win the pot.
Wed, 13 Apr, 2016 at 10:04 PM
Is it true that whoever placed their skins in the pot first gets an extra 5% chance?
Yes, Indeed.
Fri, 18 Dec, 2015 at 7:52 AM
How much commission does the site take?
Between 0 - 8%, depending on what value items were available. Commission will be ranged from 0 - 4% if you had * SkinsVault.com at the back of your steam na...
Sat, 13 Feb, 2016 at 2:56 PM
What if the bot just took more than what you guys are supposed to take?
Don't worry, all you have to do is to create a support ticket and tell us the round hash code. We will get things sorted out as soon as possible!
Wed, 13 Apr, 2016 at 10:05 PM
Why is there an error placing a bet?
Ensure that your Steam Trade URL is correct & your inventory is up-to-date. Occasionally steam servers are not responding correctly and had shown yo...
Fri, 18 Dec, 2015 at 7:54 AM
Why my bet isn't showing up in the pot?
Occasionally, our bot will slip up and miss the item(s) you initially deposit. We ensure that safety precautions is in place and do allow some time for ...
Fri, 18 Dec, 2015 at 7:54 AM
How long do i have to wait for a Support Ticket to be replied?
Most of the time support ticket will be replied instantly if there's a admin available at the moment you sent your ticket. The longest waiting time will...
Wed, 16 Dec, 2015 at 12:46 PM